ГК "Фокстрот", Львов
10 years 9 mo.
Sep 2007 - Сurrent time
Head of IT Support Group West region, Foxtrot
Building, configuration and troubleshooting of server and desktop hardware.
Installing, Configuring and Troubleshooting of Networking Equipments.
Recruitment and training the new employees.
Launch of new facilities: installation and configuration of the server hardware, data transmission channels.
Vocational secondary education
Computer Academy "Step" 2003 - 2005, Львов
Network technologies and system administration
Apr 2003 - Apr 2005
Dedicated Network System Administrator with comprehensive data and telecommunications with 10 years’ successful experience. Expertise in data network security analysis and wireless security. Able to communicate concisely and develop good working relationships with staff at all levels and supportive of continuous improvement for self development and that of any business or organisation. A deep understanding of the general organizational confidentiality policies associated with IT specialist position.
• Manning the IT help desk and providing instant solutions to IT issues
• Knowledge of Service Level Agreements and analytical troubleshooting
• Knowledge and understanding of backup technologies & disaster recovery methods
• Installing, Configuring and Troubleshooting of Networking Equipments: Routers and Switches.
• Good understanding of: Server Hardware Technology, RAID, KVM, UNIX, CiOS, LANs, WANs..
• Experience of: VMWare, Windows 2003/2012, Active Directory Group Policies, TCP/IP, DNS, DHCP…